Privacy Policy

PRIVACY POLICY

 

1. INTRODUCTION

At AU TACOS, respecting and protecting the customers’ personal information (“PI”) is a priority. AU TACOS therefore intends to take commercially reasonable means to collect, retain, use and communicate its customers’ PI in a responsible manner, in accordance with the legislation applicable in Québec.

Personal information is information which relates to a natural person and allows that person to be identified.

 

2. PURPOSE

As part of the operation and management of its website, AU TACOS operates an online ordering service. To do so, AU TACOS must collect, retain, use and communicate the customers’ PI to adequately process their orders using this service. AU TACOS thus must create a file for each user via the “Customer Profile” (the “Profile”).

To place an order online, the customer must first provide the information necessary to create his/her Profile, and later on update the information, as needed.

 

3. COLLECTION OF PERSONAL INFORMATION

AU TACOS collects only the PI necessary or required to process its customers’ online orders appropriately.

To create the Profile, AU TACOS thus will need the following personal information:

  1. The customer’s last and first name;
  2. The customer’s email address;
  3. The customer’s delivery address, including his/her postal code;
  4. The phone number linked to the customer’s delivery address;
  5. The customer’s cell phone number (optional).

The customer also will have to create, maintain and change, as needed: (a) a user ID; and (b) a password to access his/her Profile and place an order.

The customer understands and acknowledges that by creating his/her Profile and using the AU TACOS online ordering service, he/she automatically accepts, without restriction, the terms and conditions of this “Privacy Policy” and those of the “Terms of Use of the AU TACOS website” (which the customer may also find on that site).

 

4. USE OF PERSONAL INFORMATION

AU TACOS will use its customers’ PI only for the purposes for which the customer’s Profile was created, namely the processing of the customer’s online orders.

 

5. COMMUNICATION OF PERSONAL INFORMATION

Only the persons required or necessary for the processing of the customers’ online orders will or may have access to the customer’s PI. Without necessarily being limited thereto, these persons are as follows:

a) The employees of AU TACOS and its subsidiaries;

By placing an online order, the customer agrees that AU TACOS may communicate the necessary PI to the appropriate persons for the adequate processing of the customer’s order.

The customer also agrees that AU TACOS may transmit PI to the extent required or permitted by law, without the customer’s consent being necessary.

 

6. SECURITY MEASURES AND RETENTION OF PERSONAL INFORMATION

AU TACOS declares and acknowledges it has taken appropriate security measures to ensure the protection of the personal information collected.

AU TACOS use some of the most recent information transmission technologies, including SSL technology.

The servers on which the users’ PI is stored are located in North America and highly secure. The measures taken by AU TACOS is commercially reasonable, given the nature of the transactions effected on the AU TACOS website, to ensure the confidentiality of the user’s PI.

No information related to debit or credit cards is stored on the servers used by AU TACOS or in the customer’s file.

AU TACOS retains the PI of the users of its online ordering services in accordance with the law.

 

7. ACCESS TO PERSONAL INFORMATION

At any time, the user may access the PI contained in his/her Profile by typing his/her user ID and password, either to consult or edit the Profile, or to close his/her account.

In the event the user decides to close his/her account, AU TACOS shall ensure that this user’s PI can no longer be used by third parties and, whenever this is reasonably possible, be destroyed.

In case the user encounters difficulty with the management of his/her account or Profile, he/she may communicate, during normal business hours, with AU TACOS Customer Service at 514-319-1009.

 

8. MISCELLANEOUS

This AU TACOS policy regarding the protection of the personal information of the users of its online ordering service could be amended from time to time. The user thus must read it again regularly.

The user acknowledges that AU TACOS use or may use cookies to facilitate and improve the use of its website and its transactional segment. These cookies do not collect or retain any PI.

By using the AU TACOS online ordering service, the user acknowledges he/she has studied the conditions of this policy and the terms of use of said website and is in agreement with them.

The user acknowledges he/she may contact us by calling AU TACOS Customer Service at 514-319-1009.